Cancellation & Refund Policy

During the order process, customers must agree to the merchant company's return and cancellation policy on the website.

Prior to submitting payment information, customers must click "Accept" or "Agree" for return and cancellation.

We understand that students may face unforeseen circumstances that can cause a need to cancel or postpone a project. You are entitled to a refund if:

You cancel the project before it has been assigned to a writer.

You cancel the project within 24 hours of it having been assigned to a writer.

The writer has not started working on the project and more than 24 hours have elapsed since the project was assigned.

If you cancel the project after the writer has started working on the project, the refund will be proportional to the amount of work that the writer has completed at the time of cancellation.

In case of a dispute, our internal team will make a final decision based on the evidence provided by you and the writer.

The refund will be made to the original mode of payment within 7 working days.

There are no refunds for purchases made during special offers, limited-time sales, Diwali, Valentine's Day, etc., that the marketing team has negotiated with customers.

If you would like any clarifications/modifications, you need to request them within 10 days of receiving your order.You will be charged extra if you request a modification or clarification after 10 days.

We do not accept cancellations or refunds for orders placed under Same Day Delivery.

Refund requests cannot be considered if revisions/modifications are done or if long follow-ups are necessary in revision cases.This shows you have been mutually satisfied with a solution.

If you have any queries or complaints, please contact our customer support team.